The Headfox Bluetooth helmet battery provides up to 48 hours of talk time on a single charge, depending on usage and conditions.

Yes, the helmet paddings are detachable and washable. You can easily remove the padding for cleaning and reinstall it after washing.

Yes. When you receive a call, press any button once to answer it. To end the call, press the Power button once

Turn on your Headfox Bluetooth helmet, then enable Bluetooth on your phone. Wait for up to 3 minutes, then open your phone's Bluetooth settings and tap Pair New Device. When your helmet appears in the list of available devices, tap it to connect. Once paired, your helmet will automatically reconnect to your phone whenever Bluetooth is turned on.

To register your warranty, simply scan the QR code provided with your helmet and complete the registration process. Once registered, your warranty will be activated for your Headfox helmet. If you need any assistance, please contact our support team at support@headfox.in.

To turn off the auto-answer call feature, long press the (+) and (-) buttons together for 3 seconds.

The Headfox Bluetooth helmet takes approximately 2.5 hours to fully charge using the provided charging cable.

The Headfox Bluetooth helmet is rain-resistant and can handle rain and water exposure. However, it is not completely waterproof and should not be submerged in water.

The Bluetooth range is 10 meters in an open area without any obstacles. Walls, buildings, or other obstructions may reduce the connection range

We recommend using a low-watt charger with the provided charging cable for safe and efficient charging. Using our original cable helps ensure proper and reliable charging performance.

If an item is missing from your order, please record an unboxing video and share it with your order details at support@headfox.in. Our support team will review your request and resolve the issue within 24–48 hours.

No, we offer free shipping on all orders across India.

Yes, you can cancel your order before it is shipped. Once your order is placed, we send an order confirmation message on WhatsApp. If you don't receive the confirmation or need to cancel your order, please contact our support team as soon as possible at support@headfox.in

Yes, your invoice is sent to your registered email address and WhatsApp after your order is delivered. Please check your email inbox, spam folder, and WhatsApp for the invoice.

Yes, you can modify your order before it is shipped. Please contact our support team as soon as possible at support@headfox.in. We'll do our best to update your order before dispatch.

No, we do not offer Cash on Delivery (COD). For orders above ₹2,500, we offer a Partial Payment option. Orders below ₹2,500 must be paid in full online at the time of checkout.

If you need to exchange your helmet for a different size, please contact our support team at support@headfox.in within 48 hours of delivery. Share your order number, and our team will guide you through the size exchange process as per our exchange policy.

Please check our Accessories Collection for genuine helmet paddings, visors, vents, and other spare parts. If the product you're looking for is currently unavailable, please share your request in the Review section or contact us, and we'll notify you as soon as it becomes available.

We'd love to hear from you! Please visit the Review section on the product you purchased and share your feedback, suggestions, and experience. Your feedback helps us improve our products and services.

Simply check your WhatsApp or registered email (Gmail) and click the Track Order button or tracking link to view the latest status of your shipment.

Once your order is shipped, you'll receive a tracking ID via WhatsApp and email. You can use the tracking ID to track your order until it is delivered.

To claim your warranty, please make sure your helmet is registered on our website. After registration, contact our support team at support@headfox.in with your order number, helmet details, and a description of the issue. Our team will verify your request and guide you through the warranty claim process.

After your order is delivered, your invoice will be sent to your registered email address and WhatsApp. Simply open the email or WhatsApp message and download the invoice from the attached file or link.

Please visit our Accessories Collection to purchase genuine Headfox spare parts, including visors, visor mechanisms, flip mechanisms, helmet cleaners, helmet bags, balaclavas, and other accessories. If you can't find the part you need, please contact our support team at support@headfox.in for assistance.

To request a return, please contact our support team at support@headfox.in with your order number and the reason for the return. Our team will review your request and guide you through the return process according to our return policy.

We aim to deliver all orders within 3–7 business days across India. Delivery timelines may vary depending on your location, courier service availability, and unforeseen circumstances. Once your order is dispatched, you'll receive a tracking ID via WhatsApp, SMS, and email to monitor your shipment in real time.

Simply choose your product, add it to your cart, proceed to checkout, and complete the payment to place your order.

If you received a size different from the one you ordered, please contact our support team at support@headfox.in within 48 hours of delivery. Share your order number and clear photos of the helmet size label. We'll verify the issue and assist you with a replacement if applicable.

Order confirmations are sent via WhatsApp and email. If you haven't received either, please contact our support team at support@headfox.in, and we'll help you verify your order.

Don't worry! Before opening the package, please record a clear unboxing video and take clear photos showing the damaged area of the product. Share the video and photos with our support team at support@headfox.in. We'll review your request and resolve the issue within 24–48 hours.

Don't worry! Before opening the package, please record a clear unboxing video. Share the video with our support team at support@headfox.in. We'll review your request and resolve the issue within 24–48 hours.

If your order is delayed beyond the estimated delivery time, please contact our support team at support@headfox.in with your order details. We'll check the status and assist you as quickly as possible.

All Headfox smart helmets come with a 1-year warranty covering manufacturing defects in the Bluetooth and electronic components. Physical damage, accidental damage, normal wear and tear, and misuse are not covered under the warranty.

Your order may be cancelled due to payment issues, incorrect shipping details, or other verification reasons. If your order has been cancelled and you need more information, please contact our support team at support@headfox.in.

Yes. Once your order is shipped, you'll receive a shipping notification along with your tracking ID via WhatsApp and your registered email.

Make sure you charge the helmet using the cable provided with the helmet and avoid using any other cable. The device is best compatible with our original cable for proper and efficient charging.

Please charge the helmet first and try turning it on again. If the helmet is fully charged and still does not turn on, please contact our customer support team at support@headfox.in for assistance.

You can check the helmet's battery percentage directly from your phone's Bluetooth settings after connecting the helmet. The battery level will be displayed on your phone.

A red light will glow while the helmet is charging. Once charging is complete, the indicator will change accordingly.

• To reset the Bluetooth, follow these steps:
• Turn off the Bluetooth on your phone and turn off the helmet.
• Press the (-) button and Power button together. The helmet will turn on.
• Release the Power button and keep pressing the (-) button.
• Then press the (+) button and hold it for a few seconds.
• After 6–7 seconds, release the buttons and put the helmet on charging.
• Now Done.

Please restart your phone and turn on Bluetooth again. Then try searching for the helmet device and pair it again.

If the speaker or microphone is not working, please contact our customer support team at support@headfox.in for assistance.

• A: To reset the helmet, follow these steps:
• Turn off the Bluetooth on your phone and turn off the helmet.
• Press the (-) button and Power button together. The helmet will turn on.
• Release the Power button and keep pressing the (-) button.
• Then press the (+) button and hold it for a few seconds.
• After 6–7 seconds, release the buttons and put the helmet on charging.
  All Done

Please reset the device and try connecting it with your phone again. This should help resolve the music delay issue.